*1. Activity Overview:*
– The gingerbread decorating station is a *pay-to-play activity* priced at *$10* for an undecorated gingerbread man (GBM). Patrons can decorate their gingerbread men at the tables using icing and sprinkles, with the option to eat it on-site or place it in a paper bag to take home.
*2. Responsibilities:*
– *Maintain Cleanliness:*
– Ensure tables and chairs are kept clean and tidy throughout the activity.
– Regularly check and clean the floor to prevent spills and maintain safety.
– Collect and dispose of rubbish promptly to keep the area welcoming.
– Prepare decoration plates with icing, sprinkles, and other supplies, ensuring they are readily available for patrons.
*3. Customer Interaction:*
– *Greet Customers on Arrival:*
– Welcome patrons warmly as they approach the station to create a positive experience.
– *Explain the Activity:*
– Clearly explain the gingerbread decorating process, including the cost and how to decorate their GBM.
– Inform customers about their options to eat the decorated gingerbread immediately or take it home in a paper bag.
*4. Supply and Payment:*
– *Provide Gingerbread Men:*
– Hand out undecorated gingerbread men to customers once they have paid or presented their voucher.
– *Charging Payments:*
– Accept payment in cash or through EFTPOS. Ensure all transactions are processed accurately.
*5. Voucher Policy:*
Be aware that some patrons may have pre-purchased this activity as part of their entry tickets. They may present a pre-purchased voucher, which should be honored without additional charge.
By following these guidelines, you will help create a fun and enjoyable experience for all patrons at the gingerbread decorating station. Thank you for your dedication to providing excellent service and ensuring a clean and organized area!
